Red Sphere Creative Technology Studio case 02
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Red SphereCreative TechnologyStudio case 02

Radisson integration / Content operations / 2022—2023

The hardest part wasn't moving 1,500+ files.

It was knowing what still belonged.

During a corporate integration, every piece of content carried a decision: keep it, revise it, retire it, or identify what was missing. The work connected platform administration with the business conversations needed to make those decisions safely.

RoleProject DirectorPlatform administration / content distribution / client relations
Integrated Choice Hotels brand hub showing Radisson portfolio brands, shared navigation, and brand-specific resources.
Integrated brand hub / approved final-state captureInspect full capture
Brand workstreams06
Migration inventory1,500+Files
Launch06.152023
Required contentCompleteNo known gaps at launch

A file can move successfully and still be wrong.

Corporate integration changed the context around the material. Some content remained valid. Some needed new language, ownership, or placement. Some had become obsolete. Other required information was missing entirely.

The migration therefore operated as a content-governance program: evaluate the information, communicate uncertainty, and distribute only what the combined organization could stand behind.

01

Keep

Still accurate, required, and ready for the integrated destination.

02

Revise

Still useful, but needed new ownership, language, metadata, or placement.

03

Retire

Duplicated, obsolete, or no longer aligned with the combined organization.

04

Missing

Required by the destination model but absent from the supplied source material.

Preserve each brand. Standardize the operating path.

Brand differences remained visible at the destination. Behind the experience, shared content rules, validation steps, and platform structures gave the migration one accountable route to launch.

01Radisson Blu
02Radisson
03Radisson RED
04Park Plaza
05Park Inn by Radisson
06Country Inn & Suites by Radisson
Shared operating modelValidateMapDistributeVerify
LaunchJune 15, 2023

Reconstructed project view based on approved public-safe facts; not an internal client artifact.

The role sat between the platform and the business.

Technical progress depended on business clarity. Direction meant moving both sides together: administering the platform while making missing data, conflicts, and downstream effects visible to the people responsible for resolving them.

  1. 01

    Platform administration

    Directed how content entered, moved through, and appeared within the shared platform.

  2. 02

    Content distribution

    Mapped validated material to brand pages, resources, and the appropriate operating destinations.

  3. 03

    Client relationship

    Worked directly with business teams to clarify intent, ownership, priorities, and unresolved questions.

  4. 04

    Gap communication

    Surfaced missing data and content problems early enough for stakeholders to make launch decisions.

A migration designed as a feedback loop.

The work did not move in a single direction. Questions and gaps returned to business teams, decisions came back to the platform, and validation repeated until the required content was ready.

  1. 01

    Inventory

    Collect and classify 1,500+ source files

  2. 02

    Validate

    Confirm what remained accurate and required

  3. 03

    Map

    Assign ownership, brand, content type, and destination

  4. 04

    Distribute

    Move approved material through shared platform patterns

  5. 05

    Report

    Return gaps, conflicts, and missing inputs to business teams

  6. 06

    Launch QA

    Verify the required experience before release

Visible result

Shared navigation. Brand-specific utility.

The final hub brings Radisson resources into the larger Choice platform while retaining a recognizable brand context. Users can move among brand pages, quick links, vendors, profitability resources, and learning content within one operating environment.

Detail of the integrated Radisson brand hub with shared search and navigation, content categories, and ChoiceU learning resources.
Public-facing integrated experienceFull capture

Launch outcome

The measure was not files moved. It was required content accounted for.

June 15, 2023

Six brand workstreams launched with no known missing required content.

  • 1,500+ files inventoried through the migration
  • Business questions surfaced instead of hidden
  • Content distributed through shared platform patterns
  • Final gaps communicated and resolved before launch

The screenshot and brand names are shown with permission. Migration diagrams are reconstructed from approved project facts. Private source files, internal business data, and stakeholder communications are intentionally excluded. Public acquisition context.

Content integration / governance / accountable delivery

Need to move complex content without losing the truth?

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