Red Sphere Creative Technology Studio case 02
Skip to case study
Red SphereCreative TechnologyStudio case 02

Radisson integration / Content operations / 2022—2023

The hardest part wasn't moving 1,500+ files.

It was knowing what still belonged.

Integrated Choice Hotels brand hub showing Radisson portfolio brands, shared navigation, and brand-specific resources.
Integrated Radisson brand hubView full screenshot

During a corporate integration, every piece of content carried a decision: keep it, revise it, retire it, or identify what was missing. The work connected platform administration with the business conversations needed to make those decisions safely.

RoleProject DirectorPlatform administration / content distribution / client relations
Brand workstreams06
Migration inventory1,500+Files
Launch06.152023

A file can move successfully and still be wrong.

Corporate integration changed the context around the material. Some content remained valid. Some needed new language, ownership, or placement. Some had become obsolete. Other required information was missing entirely.

The work became a repeated decision process: evaluate each item, confirm ownership, return questions to the business teams, and move only approved content into the new structure.

01

Keep

Still accurate, required, and ready for the integrated destination.

02

Revise

Still useful, but needed new ownership, language, metadata, or placement.

03

Retire

Duplicated, obsolete, or no longer aligned with the combined organization.

04

Missing

Required by the destination model but absent from the supplied source material.

Preserve each brand. Standardize the operating path.

Each brand kept its own resources and context. Shared rules for validation, metadata, placement, and approval gave all six workstreams a consistent path to launch.

01Radisson Blu
02Radisson
03Radisson RED
04Park Plaza
05Park Inn by Radisson
06Country Inn & Suites by Radisson
Shared operating modelValidateMapDistributeVerify
LaunchJune 15, 2023

Process diagram reconstructed from approved project facts.

The role sat between the platform and the business.

I managed the platform work and communicated directly with business teams about missing files, unclear ownership, content conflicts, and decisions that could affect launch.

  1. 01

    Platform administration

    Directed how content entered, moved through, and appeared within the shared platform.

  2. 02

    Content distribution

    Mapped validated material to brand pages, resources, and the appropriate operating destinations.

  3. 03

    Client relationship

    Worked directly with business teams to clarify intent, ownership, priorities, and unresolved questions.

  4. 04

    Gap communication

    Surfaced missing data and content problems early enough for stakeholders to make launch decisions.

Questions went back to the business. Decisions came back to the platform.

The sequence repeated as needed: inventory the files, validate the content, map each destination, report gaps, and verify the released experience.

  1. 01

    Inventory

    Collect and classify 1,500+ source files

  2. 02

    Validate

    Confirm what remained accurate and required

  3. 03

    Map

    Assign ownership, brand, content type, and destination

  4. 04

    Distribute

    Move approved material through shared platform patterns

  5. 05

    Report

    Return gaps, conflicts, and missing inputs to business teams

  6. 06

    Launch QA

    Verify the required experience before release

Visible result

One platform, with resources organized for each brand.

The final Radisson hub placed brand pages, quick links, vendors, profitability resources, and learning content inside the shared ChoiceBuys navigation.

Detail of the integrated Radisson brand hub with shared search and navigation, content categories, and ChoiceU learning resources.
Public-facing integrated experienceView screenshot

Launch outcome

The measure was not files moved. It was required content accounted for.

  • 1,500+ files inventoried through the migration
  • Business questions surfaced instead of hidden
  • Content distributed through shared platform patterns
  • Final gaps communicated and resolved before launch

The screenshot and brand names are shown with permission. The diagrams are reconstructions; private source files, business data, and stakeholder communications are not shown. Read the public acquisition announcement.

Content integration / governance / accountable delivery

Need to move complex content without losing the truth?

Project inquiry

*This is not a valid name.*This is not a valid email.*This is not a valid organization. *This is not a valid projectType.*This is not a valid message.

Your inquiry is sent privately to Oscar Rojas.

Return to selected work